Provide anytime, anywhere mobile customer service to increase client satisfaction, build client loyalty and deliver a more competitive business proposition. Deliver omnichannel customer service by giving your clients online and mobile access to the policy information they need through an online customer portal or mobile app that is custom branded to your agency. Applied CSR24® is the industry’s first online customer self-service software that connects your customers to information in your management system, so you can service your customers when and how they want.